KFC conducts a survey called “Customer Satisfaction Survey.” This survey is titled ‘Kentucky Fried Chicken Survey.’ Mainly a survey is conducted so that visited customers understand the food demand.
About Kentucky Fried Chicken
Kentucky Fried Chicken restaurant is an American food restaurant especially famous for its delicious chicken items. The starting of KFC is from a small food shop that was opened at the street-side area.
But now, it becomes the world’s largest second restaurant with a higher number of franchises which is opened at the various locations of the globe. By records of December 2018, we are able to understand that it is situated in different 136 countries with more than 22621 restaurants.
It is the best place to enjoy the variety of chicken food items.
About online survey
The majority of chicken lovers came to this restaurant and spoke about the food in this online survey.
The KFC team established this online survey on the concept of ‘Customer is always right’. The official survey team is available to check the duplicate survey given by few fraud customers. That survey and their rewards would be rejected by the official team.
The purpose of Kentucky Fried Chicken Survey
The survey was mainly taken for understanding –
- Demands of customers
- Customer is satisfied with current food or not
- The price for every food item is reasonable or not for visited customers
For the consumer who wishes to engage in the on-line survey, the following laws and guidelines –
- Everyone is able to be part of the survey who recently visited KFC
- On visiting, one purchase receipt is given by the restaurant team which denotes that you are able to participate.
Few requirements of online survey
- A device with an updated browser like a computer or laptop
- The good internet connection is just as the survey is taken online
- You can give the survey by using Smartphone also but it also requires a good and stable network connectivity
- The participating customer is aware of English, French or Spanish language because the survey question is available with one of this language
- The survey took a maximum of 10 minutes, so customers must have a free time of 10 minutes to give a survey without any disturbances.
The questions of Kentucky Fried Chicken Survey
- What is the customer’s age?
- Mention the customer’s gender?
- How long ago was your last visit?
- How would you define the speed of coming of ordered food?
- Are you happy with the cleanliness of the restaurant?
- How accurate would you say is the pricing of the menu?
- How would you describe the nature of the foodservice staff at KFC?
- How consistent is the service you receive?
- What is your opinion of the KFC mascot (Colonel Sanders)?
- Please share your general opinion about KFC.
The honest sharing of the visit experience is given by loyal customers. In return, customers are able to enjoy the offers like a free food coupon, discount offer on ordered food. But these rewards are given only on the next visit to the restaurant by winning the customer.
Read More – My KFC Experience
The Customer satisfaction survey is a real medium to share food experience without wasting money, is a chance to earn free food, and some discount offers.