Survey is conducted by KFC named it as “Customer satisfaction survey”. The title is given for this survey is ‘Kentucky Fried Chicken Survey’.Mainly, survey is taken in order to understand the food requirement of visited customers.
About Kentucky Fried Chicken
Kentucky Fried Chicken restaurant is American food restaurant specially famous for its delicious chiken items. The starting of KFC is from a small food shop which was opened at street side area.
But now, it becomes a world largest second restaurant with the higher number of franchise which are opened at the various locations of globe. By records of December 2018, we are able to understand that it is situated at different 136 countries with more than 22621 restaurants.
It is the best place to enjoy the variety of chicken food items.
About online survey
The most of chicken lover came in this restaurant and sharing their honest opinion about the food through this online survey.
The KFC team established this online survey on the concept of ‘Customer is always right’. The official survey team is available to check the duplicate survey given by few fraud customers. That survey and their rewards would rejected by official team.
The purpose of Kentucky Fried Chicken Survey
The survey mainly taken for understanding –
- Demands of customers
- Customer is satisfied with current food or not
- The price for every food item is reasonable or not for visited customers
The following rules and regulations must known to the customer who wants to participate in this online survey –
- Every one is able to be part of the survey who recently visited KFC
- On visiting, one purchase receipt is given by restaurant team which denotes that you are able to participate.
Few requirements of online survey
- A device with updated browser like as computer of laptop
- The good internet connection is must as the survey is taken online
- You can give the survey by using Smart phone also but it also require the good and stable network connectivity
- The participating customer is aware of English, French or Spanish language because the survey question are available with one of this language
- The survey taken maximum 10 minutes, so customer must have free time of 10 minutes to give survey without any disturbances.
The questions of Kentucky Fried Chicken Survey
- What is customers age?
- Mention customers gender?
- How long ago was your last visit?
- How would you define the speed of coming of ordered food?
- Are you happy with the cleanilisness of restaurant?
- How accurate would you say is the pricing of the menu?
- How would you describe the nature of food service staff at KFC?
- How consistent is the service you receive?
- What is your opinion of the KFC mascot (Colonel Sanders)?
- Please share your general opinion about KFC.
The honest sharing of the visit experience is given by loyal customers. In return customers are able to enjoy the offers like as a free food coupon, discount offer on ordered food. But these rewards are given only on the next visit to restaurant by winning customer.
Read More – My KFC Experience
The Customer satisfaction survey is a real media to share food experience without wasting money, is chance to earn free food and some discount offers.